Olympia Auto Mall
Washington's Largest...

Friday, January 30, 2015

Customer Service – The Way an Auto Mall Experience Should Be

What happened to having a good experience at a car dealership?  Seriously, when was the last time you spoke with someone at a party who was just blown away by their experience at their local car dealer? Instead you probably heard about how the experience was so long and arduous that they needed to take two Excedrin just to make their head stop pounding.

Customer ServiceAt the Olympia Auto Mall, we want to change the way you look at the car buying experience.  How do we do it you might ask?  It starts with a conversation.  Not the kind that begins with, “Hey, looking to buy a car?” A real conversation where we ask questions about your life, your likes, your dislikes, your goals, and what drives you. 

We truly want you to be delighted with your new car and tell your friends and family about our personalized service and our efforts to fit you with the right car at the right price.

Gone are the days of the high pressure salesperson.  People like you are smart, savvy, and busy people.  You don’t want to be sold something.  You want someone to understand your needs and help you find solutions that will fit with your lifestyle, budget, and goals.  You want someone who will listen to you, someone local who talks and lives in your community. You want them to be a person of character who you can trust to give you the honest truth…even if it’s not convenient for them to do so.

If this sounds too good to be true, we challenge you to put us to the test.  At the Olympia Auto Mall our goal is to exceed your expectations; because “satisfactory” just doesn't cut it. We are confident you will come away with a different point of view of how buying new or used cars in Puyallup, WA will be a memorable one worth telling your friends about.


The Olympia Auto Mall – Washington's Largest!!!

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